Make Sure No Customer Ever Feels Ignored
AI receptionists, email agents, and automation that respond instantly and sound personal, backed by 20 years of IT expertise.
Your Business Is Leaking Hours
Calls go to voicemail. Inboxes pile up. Staff retype the same data into three different systems. Important emails sit unanswered until a client walks away. Every one of those hours costs payroll, and every missed response risks a customer. We find those leaks and fix them.
What We Build
AI Receptionist
Answers every call 24/7, books appointments, answers common questions, and routes urgent calls to the right person. Trained on your business so every caller gets a personal, on-brand response.
Outbound AI Calling
Automated appointment reminders, follow-ups, and lead qualification calls handled by AI voice agents.
AI Email Agents
Sort and respond to support emails, pre-draft replies your team approves in one click, and alert you when important messages are being missed.
Custom Integrations & Database Work
Connect your CRM, accounting software, helpdesk, and databases so information flows automatically instead of being retyped.
Rapid Custom Applications
Internal tools, dashboards, and client portals built quickly by our in-house development team.
Workflow Automation Audits
We map your repetitive processes and show you exactly where automation will save the most time and money.
How It Works
Free Discovery Call
We learn how your business runs and where the bottlenecks are.
Automation Audit
We identify which workflows to automate first for the biggest return.
Build & Launch
Our team builds, tests, and deploys fast.
Ongoing Support
With two decades of IT support behind us, we monitor, maintain, and improve your systems as you grow.
Why Metroplace
20 Years of IT Expertise
We've managed servers, phone systems, and cloud infrastructure for two decades. We know how systems break, so we build automation that doesn't.
Personal, Not Robotic
Our AI is custom-trained on each business so every interaction feels attentive and on-brand.
Your Team, Redeployed
Automation frees your people for customers, sales, and the work only humans can do.
Your Time Zone, Better Value
Based in Toronto, we work on Eastern time, cover Pacific hours, and offer highly competitive pricing for US businesses.
Built on a Foundation of Reliable IT
Before AI, there was the infrastructure that makes it work. We continue to provide backup solutions, VoIP phone systems, Windows Server management, and cloud services for businesses that need technology they can count on.
See our backup solutions and VoIP, Windows Server, and cloud services.
Find Your Hidden Hours
Book a free 30-minute automation consultation and we'll show you where your business is losing time.